Voxmemo App Support

Technical support and FAQ for AI Voice Memo app

About Voxmemo

Voxmemo is an intelligent voice memo application that allows you to quickly record todo items and expenses through voice. The app provides AI-powered smart categorization, time parsing, and local data storage.

Main Features

• Voice Recording: Record voice memos and automatically convert to text
• Smart Categorization: AI automatically identifies todo types (Event/Checklist)
• Time Parsing: Automatically parses time and location information from voice
• Expense Tracking: Quickly record expenses and income
• Local Storage: All data securely stored on your device

Frequently Asked Questions

App can't record audio?

Please ensure you have granted Voxmemo microphone permissions:

• iOS: Settings → Privacy & Security → Microphone → Voxmemo
• Android: Settings → Apps → Voxmemo → Permissions → Microphone

Speech-to-text is inaccurate?

Speech-to-text is processed by a third-party cloud transcription service. For best results:

• Record in a quiet environment
• Speak clearly at a moderate pace
• Avoid excessive background noise

Todo categorization is wrong?

AI smart categorization is based on semantic analysis and may occasionally misclassify. You can:

• Manually change the todo item type
• Edit the todo content to more accurately express your intent

How to backup expense records?

Currently, Voxmemo stores all data locally on your device. Deleting the app will also delete all data, so please ensure you have completed necessary backups before deletion.

App crashes or runs slowly?

Please try the following solutions:

• Restart the application
• Check for app updates
• Ensure your device has sufficient storage space
• Restart your device

Technical Support

If you encounter technical issues or need further assistance, please contact our technical support team:

When contacting us, please provide the following information to speed up problem resolution:

• Device model and operating system version
• Voxmemo app version
• Specific problem description and reproduction steps
• Error message screenshots (if applicable)

Privacy and Data Security

We highly value your privacy. Todo items and expense records are stored locally on your device. Audio files and text content may be sent to third-party cloud AI services for transcription and smart categorization, and are not permanently stored by us. For details, please refer to our Privacy Policy.